Quality Policy

Apex Design Technology is AS 9100C / ISO 9001:2008 Certified. Our Quality Management System is continually reviewed for effectiveness and compliance. Click here to view our current certificate. Apex Design Technology’s Quality Management System operates within the framework of AS 9100C / ISO 9001:2008 and our customer’s unique requirements to ensure the highest level of quality at all times. Apex management involvement and leadership by example fosters employee dedication and professionalism. Employees take responsibility for quality and are encouraged to contribute to improvement. Apex processes, products and services are continually improved through training, implementation of innovative ideas, and new technologies. Apex strives to retain the status of, “Best in Industry” for quality and reliability of our products and services. Every project, regardless of size, will receive full attention and commitment to excellence and customer satisfaction. The Apex management team recognizes the crucial contribution of each team member to the overall quality of our products, processes and our continued success. The Owner presents Apex as a quality company with quality products and services. Therefore, we hereby delegate our authority to every member of the team to ensure that we attain the highest standards now and in the future. Our goal is to meet or exceed our customers’ expectations by:
  • Providing our products and services with exceptional quality and workmanship
  • Complying with all requirements, and
  • Continually improving our processes
 

Purchase Order Terms and Conditions

    • If not otherwise covered by this document the APEX Design Technology Company Purchase Orders will communicate any processes, products, or services to be provided from a vendor.
    • The requirements for the approval of products shall be outlined per the instructions contained on the Purchase Order.
    • Suppliers to APEX Design Technology Company shall provide a signed manufacturer’s certification of conformance (CofC) with each shipment. The Certificate of Conformance shall include the following:
      • Purchase Order number
      • Part number
      • Quantity
      • Manufacturer’s Name
      • Lot / batch number (if applicable)
        1. For shipments containing multiple lot numbers, each lot should be segregated to maintain traceability within the shipment.
      • Serial Number (if applicable)
      • A statement that the parts conform to the applicable specification requirements
    • If parts ordered are export controlled either ITAR or EAR then ITAR category or ECCN should be supplied on CofC or packing slip.
    • APEX Design Technology Company monitors delivery performance and maintains a quality history of each vendor.
    • APEX Design Technology Company expects our suppliers to:
      • Implement a Quality Management System (QMS);
      • Use designated or approved external providers including process sources to ensure that externally provided processes, products, and services do not adversely affect the organization’s ability to consistently deliver conforming products and services.
      • Notify APEX Design Technology Company of nonconforming processes, products or services and obtain approval for their disposition;
      • Prevent the use of suspected unapproved, unapproved, and counterfeit parts;
      • Notify APEX Design Technology Company of changes to processes, products, or services, including changes in external providers (affecting the product) or location of manufacture;
      • Flow down to external providers applicable requirements including customer requirements;
      • Provide a CofC, test reports or authorized release certificate. as applicable;
      • Retain documented information, including retention periods and disposition requirements.
    • APEX Design Technology, its customers, and regulatory agencies shall have the right of entry, upon reasonable scheduling, to any level of the supply chain necessary to determine and verify the quality of contracted work, records and material. The supplier shall provide facilities, equipment and personnel as necessary for the task.
    • All suppliers to APEX Design Technology Company should make their employees aware of:
      • Their contribution to product or service conformity;
      • Their contribution to product safety;
      • The importance of ethical behavior.
        Download PDF of our Purchase Order Terms and Conditions