Quality Policy

Apex Design Technology is AS 9100C / ISO 9001:2008 Certified. Our Quality Management System is continually reviewed for effectiveness and compliance. Click here to view our current certificate.

Apex Design Technology’s Quality Management System operates within the framework of AS 9100C / ISO 9001:2008 and our customer’s unique requirements to ensure the highest level of quality at all times.

Apex management involvement and leadership by example fosters employee dedication and professionalism. Employees take responsibility for quality and are encouraged to contribute to improvement.

Apex processes, products and services are continually improved through training, implementation of innovative ideas, and new technologies.

Apex strives to retain the status of, “Best in Industry” for quality and reliability of our products and services. Every project, regardless of size, will receive full attention and commitment to excellence and customer satisfaction.

The Apex management team recognizes the crucial contribution of each team member to the overall quality of our products, processes and our continued success.

The Owner presents Apex as a quality company with quality products and services. Therefore, we hereby delegate our authority to every member of the team to ensure that we attain the highest standards now and in the future.

Our goal is to meet or exceed our customers’ expectations by:
  • Providing our products and services with exceptional quality and workmanship
  • Complying with all requirements, and
  • Continually improving our processes
 

Purchase Order Terms and Conditions

    1. Purchasing information is confidential and may not be disclosed without prior written authorization from Apex Design Technology of Alabama.
      • Definition of Confidential Information: All proprietary information disclosed by Apex relating to the company’s business or the company’s customer, including procurement technical data, export controlled data, business models, production processes, trade secrets, know-how, and financial information.
       
    2. Requirements specified by Apex’s customer are flowed down to the vendor in the purchase order or supplied with the purchasing information.
      • Work that is specified as “export controlled” requires an ITAR Compliance Agreement to be completed and returned to Apex before the PO is awarded.
      • Any requirements specified as “export controlled data” are provided in accordance with, and subject to, the limitations of the International Traffic in Arms Regulations (ITAR) and/or Export Arms Regulations (EAR) and all provided data/information shall be returned to Apex after the quotation process or contract duration.
       
    3. Any deviations to requirements must be approved in writing by Apex.
      • Changes to product
      • Changes in process including a newer revision of the specified process
      • Changes in quantity
      • Changes in release/delivery date and method of delivery
      • Change in material, hardware, component, or specified supplier/vendor
       
    4. No part of any purchase order may be out-sourced to other vendors without prior Apex approval.
      • All work approved by Apex to be out-sourced is subject to the same requirements within the Apex purchase order.
       
    5. Vendor shall grant access to Apex, our customer(s), and regulatory authorities to facilities associated with the order and access to any applicable records. 
    6. It is the vendor’s responsibility to ensure that all work required in this order is inspected and conforms to the Purchase Order requirements and any associated documents provided with the order.
      • When specific inspection requirements are imposed by Apex, an “Inspection Requirements for Vendors” form will be initiated and must be signed and returned to Apex.
       
    7. Nonconforming product requirements:
      • Segregate nonconforming product and place on hold
      • Contact Apex for disposition
      • Notify Apex in writing the same business day of discovery that nonconforming product or possible nonconforming product has been released to Apex or its customer
       
    8. Vendor is required to complete and return any Nonconformance Reports and/or Corrective Action Request issued by Apex. 
    9. Records are required to be maintained and easily retrievable for seven years after the date of the purchase order unless otherwise stated. 
    10. The Apex Purchase Order number must be referenced on packing slips and invoices. 
    11. No part of any purchase order may be released to an Apex customer without written approval. 
    12. Apex must be notified in writing of change of address for business or manufacturing location(s). 
    13. In the event of a breach or threatened breach of any of the terms and conditions of this agreement, Apex shall have the right to seek and obtain immediate temporary or permanent injunctive relief to enforce obligations under this agreement in addition to any other rights and remedies Apex may have.
    Download PDF of our Purchase Order Terms and Conditions